top of page

FAQs

For Newborn Digital

Downloaded Content

What types of digital content do you offer for newborn photography?

We offer a variety of digital downloads, including posing guides, editing presets, backdrops, props, and templates for marketing materials.

2

Are the digital downloads compatible with all editing software?

Most of our presets are designed for popular editing software like Adobe Lightroom and Photoshop. Please check the product description for specific compatibility details.

3

How do I download my purchased content?

After completing your purchase, you will receive a confirmation email with a download link. Simply click the link to access your files.

4

Can I use the downloaded content for client work?

Yes, our digital downloads are licensed for commercial use, allowing you to use them in your client projects. Please review the specific licensing terms included with your purchase.

5

Are there any restrictions on how I can use the content?

While you can use the content for client work, redistribution, resale, or sharing the downloaded files with others is not permitted.

6

What should I do if I have trouble downloading my files?

If you experience any issues, please check your spam or junk folder for the confirmation email. If you still can’t find it, contact our customer support for assistance.

7

Can I customize the templates provided?

Absolutely! Our templates are designed for easy customization. You can edit text, colors, and images to match your brand and client needs.

8

How do I install the presets in my editing software?

Installation instructions are included with your download. Generally, you’ll need to import the presets into your software’s preset manager.

9

 Are updates or new content provided for free?

We occasionally release updates and new content. If you’ve purchased a product, you’ll be notified via email of any updates or new releases that are relevant.

10

What if I’m not satisfied with my purchase?

Due to the digital nature of our products, we do not offer refunds. However, please contact us if you encounter any issues, and we’ll do our best to assist you.

11

Is there a community or support group for users of your products?

Yes! We have an online community where photographers can share their work, tips, and experiences using our products. Although we are just getting started on building our community please join us on social media for updates and inspiration.

12

How can I stay updated on new products and offers?

Subscribe to our newsletter and follow us on social media to receive updates on new releases, special promotions, and tips for newborn photography.

bottom of page